Frequently asked questions
Yes. OmniStar is compliant with a range of security and data integrity standards and guidelines. These include:
Our data storage partner is AWS, and we host all our data onshore in Australia or in the United States depending on where the client is located and what laws need to be complied with.
A comprehensive API is available OOTB with OmniStar. The API provides a variety of functions including the ability to query, create, update and delete records in the system.
HMAC-based authentication is provided across the OmniStar APIs. This authentication method involves signing each HTTP request with a pre-shared secret key (and including a corresponding access key along with the request).
In addition to being able to change data within OmniStar, additional APIs exist to allow for registration and sign in so that these functions can be embedded natively on websites or alternative landing pages.
With the purchasing of the OmniStar Enterprise Reporting bundle, direct access to the OmniStar data warehouse is available through a variety of mechanisms including SQL Server Management Studio and PowerBI. Support for Amazon DMS replication to locations such as Azure Data Factory/Lake is also available.
All data is owned by you. We make various functions available so that the data can be easily exported in spreadsheet format with unique identifiers maintained so that referential links between records are maintained. We also provide an export service to extract the entire database in spreadsheet format should you require us to do the heavy lifting.
All data in OmniStar is backed-up every 15 mins and stored in replicated locations for a period of up to 7 years to provide long term recovery and compliance with various regulations.
Please refer to the FAQ “How does your platform work to ensure security and integrity of data”.
Yes, we have worked hard to ensure that OmniStar adheres to the highest security standards to protect illegal access. Please refer to the FAQ “How does your platform work to ensure security and integrity of data”. Regularly penetration testing is performed by independent security specialists. Vulnerability testing and static code analysis are performed on a weekly basis with any issues resolved within 2 days of being identified.
We will only access your data once permission has been obtained from you to do so. This is to assist with resolving support tickets that have been raised. We do not access your data any other time.
Various security guidelines and standards are tested regularly. Disaster recovery and business continuity are tested every quarter and annually respectively. Regularly penetration testing is performed by independent security specialists. Vulnerability testing and static code analysis are performed on a weekly basis with any issues resolved within 2 days of being identified.
We provide a set of standard data migration templates to facilitate quick and easy migration of data into OmniStar. Full support for this process is provided as a part of our implementation services. For more complex data sets, a bespoke OmniStar data migration tool is used to ingest and transform data into the platform.
Questions about security or compliance?