Managed IT services you can count on
Keeping a business in Melbourne running is busy enough without IT dragging you down. Most teams just want technology that behaves itself, with help that’s easy to reach when it doesn’t. That’s where F1 Solutions steps in. Our IT support in Melbourne is available across the CBD and inner suburbs, plus key business hubs like Southbank, Docklands, Richmond, Collingwood, and the wider metro area.
Whether you’ve got one office, a few locations, or a team that’s split between home and the workplace, support matches the way you work. Most things can be sorted over the phone or remotely, but we can come on-site if it’s needed. Either way, the aim is the same. Keep the day running smoothly, and keep your team focused on the work that matters.
What is Advantage by F1 Solutions?
Melbourne teams don’t stand still and downtime has a habit of turning into lost time, missed deadlines and a lot of frustration. Workplace tech also shapes how people feel about their jobs. Research shows 71% of employees think bad business IT reflects on a company and over 25% say poor workplace tech would make them consider leaving.
Good IT support should take the pressure off. It should keep things steady in the background, spot small issues early and make it simple for your team to get help when they need it. F1 Solutions have been supporting Melbourne organisations with flexible plans and no restrictive contracts for over 25 years.
Support fits small businesses all the way through to larger organisations, across professional services, health, education, finance and not-for-profit organisations. The size or nature of your business doesn't matter. When IT becomes predictable, your business can continue to move forward with confidence.
Our promise
We’re here to make IT simple, secure, and stress‑free. These are the commitments that shape how we support your team every day.
Predictable costs
Flat per-user pricing for easy budgeting.
Proactive monitoring
Stop issues before they disrupt your business.
Cloud security and backup
Keep your data safe from evolving threats.
Local support
Australian-based support, with on-site help available across Melbourne when needed.
Scalable solutions
IT that grows with you.
Expert guidance
Our IT support plans
Advantage Essentials
Perfect for small businesses across the whole of Australia.
Includes:
- Secure Microsoft 365 tools
- Proactive monitoring
- Responsive helpdesk support
Advantage Premium
Ideal for growing businesses that need advanced protection.
Includes:
- Automated patching
- Endpoint security
- Cloud backup
Advantage Ultimate
Enterprise-grade IT support for organisations that demand the best.
Includes:
- Full cybersecurity oversight
- Advanced threat detection
- Unlimited support
Want more?
Take your IT support to the next level with our add-on services.
Device disposal
Securely dispose of old devices with certified data erasure and eco-friendly recycling.
Keeping your business compliant and protected.
On call support
Immediate IT support when you need it most.
Expert help on demand to keep your business running smoothly.
Managed phones
Streamline communication with fully managed phone systems.
Secure, reliable, and tailored for your business.
Application control
Take control of your software environment.
Block risky apps, enforce compliance, and boost security effortlessly.
Change how you do your IT in Melbourne
Managed IT
Day-to-day IT is taken care of, so things stay steady and downtime stays low.
24/7 Support
Access after-hours support if you run beyond standard business hours.
Cyber Security
Extra protection for businesses handling sensitive information, like legal, medical and finance teams.
Software Development
Custom software and integrations that fit how your team actually works.
Data Management
Help keeping information organised, easy to access and handled the right way.
Disaster Recovery
A clear plan to get you back up and running quickly after outages, storms, or unexpected issues.
Server and Networking
Reliable systems behind the scenes that can grow as your Melbourne team grows.
IT Service Desk
Friendly Australian-based support that helps your team get back to work fast.
Get in touch
Friendly, Australian-based help when your team needs support, so they can get back to work fast.
It has been fantastic working with F1 Solutions. Their key people took time to gain good understanding of the business and the challenges we face, and recommended ideas and solutions to take us forward.
Mark Paining CEO, NAATIKeep your business IT running the way it should
Melbourne businesses rely on technology all day, every day. When IT runs the way it’s meant to, people stay focused and customers get a better experience. Talk to F1 Solutions today for IT support in Melbourne that keeps your business moving in the right direction. Leave the IT with us, so you can focus on the important stuff.
Frequently asked questions
Yes. Support covers office-based staff, remote workers and teams moving between locations.
Yes. Support works well for multi-site operations across the CBD and the wider metro area.
Monthly reporting can include maintenance activity, recurring issues and practical recommendations to improve reliability and reduce risk.
Yes. Vendor coordination is supported to reduce delays and keep accountability clear.
No fixed minimum. Plans can be shaped for small businesses and scaled through to larger teams.
Don't just take our word for it
Pacific Fusion Centre
Learn how F1 Solutions assisted PFC (Pacific Fusion Centre) in minimising the use of on-site hardware, provide security for commercially sensitive data, protect the digital environment from threats and attacks and facilitate remote support.
National Aboriginal Community Controlled Health Organisation
Improving the quality of life for Aboriginal and Torres Strait Islander communities
Karinya House
Karinya House, a not-for-profit organisation provides supported accommodation and outreach services to pregnant and parenting women in crisis, and their children. Learn about how F1 Solutions worked with Karinya House to help the organisation define its needs and provided a roadmap for the IT upgrade.
Saint Vincent De Paul
When F1 Solutions started this relationship with St Vincent de Paul Society (SVDP) Canberra/Goulburn, their senior management had the view that IT was an expense rather than a strategic investment. Today SVDP view IT as an asset, and F1 Solutions worked with SVDP in partnership to continually enhance the operational effectiveness of the organisation.