What IT support means at F1 Solutions
With Advantage by F1 Solutions, technology stays dependable and fit for the way your business works today, and where it’s heading next. By taking the day-to-day IT workload off your plate, costs become easier to manage and planning feels far more predictable.
Our role is to remove the pressure that comes with managing IT. We take care of the systems that work behind the scenes, so your business can focus on its direction, its people and what it’s working toward.
How we keep your IT running smoothly
IT support at F1 Solutions is built on proactive monitoring, local expertise and fast, reliable help when you need it. We keep things simple and focused on what matters: making sure your systems, devices, networks and services run smoothly with minimal disruption.
With consistent maintenance, timely updates and practical security measures, your environment stays current and protected. When IT becomes predictable, your team gets back time and headspace to do meaningful work; helping your business move forward with confidence.
Technology that delivers more
People notice workplace technology. It shapes how they feel about the organisation and how easy it is to get work done. Recent research shows employees are widely frustrated with inadequate tech, many leaders acknowledge it affects retention, with 71% saying employees will consider leaving if they don’t have the tools they need.
Your IT should feel like a strength, not another thing to worry about. That’s why Advantage by F1 Solutions offers support that’s always one step ahead. Small issues are picked up early, maintenance happens regularly and security patching stays on track.
Experience matters too. F1 Solutions has more than 25 years supporting Australian organisations, meaning you get a team that knows what steady and dependable IT looks like. Trusted partnerships with AWS and Microsoft also add an extra layer of trust that your cloud services will be flexible, reliable and ready to grow.
Our promise
We’re here to make IT simple, secure, and stress‑free. These are the commitments that shape how we support your team every day.
Predictable costs
Flat per-user pricing for easy budgeting.
Proactive monitoring
Stop issues before they disrupt your business.
Cloud security and backup
Keep your data safe from evolving threats.
Local support
Canberra-based team serving businesses nationwide.
Scalable solutions
IT that grows with you.
Expert guidance
Our IT support plans
Advantage Essentials
Perfect for small businesses across the whole of Australia.
Includes:
- Secure Microsoft 365 tools
- Proactive monitoring
- Responsive helpdesk support
Advantage Premium
Ideal for growing businesses that need advanced protection.
Includes:
- Automated patching
- Endpoint security
- Cloud backup
Advantage Ultimate
Enterprise-grade IT support for organisations that demand the best.
Includes:
- Full cybersecurity oversight
- Advanced threat detection
- Unlimited support
Want more?
Take your IT support to the next level with our add-on services.
Device disposal
Securely dispose of old devices with certified data erasure and eco-friendly recycling.
Keeping your business compliant and protected.
On call support
Immediate IT support when you need it most.
Expert help on demand to keep your business running smoothly.
Managed phones
Streamline communication with fully managed phone systems.
Secure, reliable, and tailored for your business.
Application control
Take control of your software environment.
Block risky apps, enforce compliance, and boost security effortlessly.
Partnered with leading organisations
It has been fantastic working with F1 Solutions. Their key people took time to gain good understanding of the business and the challenges we face, and recommended ideas and solutions to take us forward.
Mark Paining CEO, NAATIReady to unlock the full potential of your IT?
At F1 Solutions, you’ll find managed IT services that are made for Australian businesses of all shapes and sizes. If you need help with day-to-day IT, want to keep your business safer, or want to get a little bit more from your systems, our team is ready to help.
National IT business support is available across Australia, with local expertise in Canberra, Sydney, Melbourne and Perth. Let us take care of your IT, so you can focus on the important stuff.
Frequently asked questions
We offer flat per-user pricing, so you can predict costs and avoid unexpected bills. No hidden fees; just transparent, scalable solutions.
Yes! While most issues are resolved remotely, we also offer on-site assistance when needed, especially for Canberra-based clients.
Our team can offer 24/7 support and responds promptly. Most issues are resolved within minutes, not hours.
Absolutely. We implement advanced security measures, regular updates, and backups to protect your business from evolving threats.
We work with a wide range of sectors, including government, healthcare, education, and professional services.
Simply book a free consultation or request an IT health check. We’ll assess your needs and recommend the best plan.
Yes. We support hybrid environments, data centres, Azure, AWS and SaaS platforms.
We use strong logins and clear permissions to keep your systems safe. Security is constantly monitored and managed and your business is always our number one priority.
The work we carry out spans so many industries across Australia. We support government, education, health, research, enterprise, not-for-profit sectors and many more.
Comprehensive managed IT means everything works together and not in separate pieces. An F1 Solutions plan brings your devices, systems, cyber security and network into one well-managed environment, so all the day-to-day stuff stays stable and secure.
Your data stays protected with structured data management and a clear disaster recovery approach, and your team gets fast help through a responsive IT service desk. There’s even the option of Microsoft Cloud services, network installation, or purpose-built software if you need it. In short, it’s IT that feels simpler, steadier and made just for you.
Don't just take our word for it
Karinya House
Karinya House, a not-for-profit organisation provides supported accommodation and outreach services to pregnant and parenting women in crisis, and their children. Learn about how F1 Solutions worked with Karinya House to help the organisation define its needs and provided a roadmap for the IT upgrade.
Pacific Fusion Centre
Learn how F1 Solutions assisted PFC (Pacific Fusion Centre) in minimising the use of on-site hardware, provide security for commercially sensitive data, protect the digital environment from threats and attacks and facilitate remote support.
National Aboriginal Community Controlled Health Organisation
Improving the quality of life for Aboriginal and Torres Strait Islander communities
Saint Vincent De Paul
When F1 Solutions started this relationship with St Vincent de Paul Society (SVDP) Canberra/Goulburn, their senior management had the view that IT was an expense rather than a strategic investment. Today SVDP view IT as an asset, and F1 Solutions worked with SVDP in partnership to continually enhance the operational effectiveness of the organisation.